The only phone designed to boost your business income.
Enjoy serving your customers
No more missed calls
30% of calls are missed during business hours, causing significant loss of business opportunities.
Fast call returns
The average call return time in service companies is 24 hours, causing significant damage to customers and reputation.
Courteous exchanges
Missed calls and delayed responses result from angry customers who communicate rudely and put stress on employees.
Equip your employees for today’s communications
The world is changing and so are communications. The telephone system as we know it no longer meets the needs of today’s communications. Companies need to communicate quickly across multiple channels to meet customer preferences. Fresk uses the power of cloud infrastructures combined with artificial intelligence to simplify, energize and automate customer communications to ensure impeccable customer service.
Communicate with different generations of customers
75% of Millennials say they are anxious about calling or receiving a call. Nowadays, they have to send a text message to schedule a call. Yet Babyboomers say they’re bored by text messages and prefer a call. So we need to be able to communicate and be reached on different communication channels to meet the preferences of each generation.
Texting is better than answering machine messages
Managing answering machine messages is cumbersome, which is why people prefer to text. This avoids wasting time dialing a code and trying to listen to and transcribe answering machine messages. Text messaging is direct and allows people to respond at their convenience. Remember:
- Only 20% of unanswered calls leave a message;
- Voicemail is not used by younger generations;
- Managing voicemail messages is a waste of time;
Simplifying your customer communications pays off!
Stop losing revenue to an outdated telephone system
March 27, 2025Today’s telephone systems are not adapted to today’s communications. Response times are critical to ensure that all business opportunities are captured. It’s time to switch to a telephone system adapted to today’s communications. Customers are demanding and want an immediate response at all times, or they’ll call the competitor. Of course, some companies don’t care […]
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No more missed calls
March 26, 2025Missed calls in your company cost a fortune. You lose business opportunities and put your reputation at risk. Find out how to rectify the situation quickly. Unfortunately, most companies miss calls every day. Even so, it’s hard to answer every call. They may need to spend time with customers at the reception desk, or simply […]
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Impeccable customer service: The key to success in an uncertain economic climate
March 13, 2025With the ongoing tariff war, all contractors are or will eventually be affected. The unstable economic climate fosters uncertainty among consumers, who are likely to cut back on spending in the months ahead. Bombarded by bad economic news, people are worried, and when they’re stressed, they freeze. To keep your organization healthy, you need to […]
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