15% discount for ACDQ members*.
Over 30% of calls are missed during business hours, causing significant loss of opportunity for dental clinics.
Average call return times for dental practices exceed 24 hours, damaging customers and the organization’s reputation.
Missed calls and unreasonable response times lead to rude exchanges with customers, stressing staff. This represents a risk of discouraging and losing employees.
“Fresk allows us to be faster and more efficient and to ensure warm communications with each patient. We had our doubts about texting, but it’s what allows us to reach our patients very quickly. We needed it!”
“It’s going to make you so much more efficient at work that you’re going to love it. Fresk has completely changed life in our clinic. We’re more efficient at work, and it’s a lot of fun! We’d never go back. We’ve even recommended integrating Fresk into our other clinics, which we’ve done and greatly appreciate.”
“I recommend Fresk to all dental clinic managers. It’s an indispensable tool for me and my secretaries. I couldn’t go back. In fact, I wouldn’t be able to function without Fresk.”
“I recommend the solution to all dental clinics. Try it, because you’ll adopt it and you’ll never go back. The Fresk team listens and understands your reality. Fresk is designed to help us and it works. The platform moves fast and so do we. Fresk has changed the way we work, enabling us to offer high-quality customer service to each and every one of our customers. And, this is having a positive impact on our reputation, revenues and staff satisfaction.”
“I would recommend Fresk 150% to dental clinics, because it makes your day-to-day work easier. With Fresk, we manage a lot more customer communications in a lot less time than we used to.
And, since we save time in our day-to-day work, we’re more efficient elsewhere.”
“I recommend that all dental clinics use Fresk now. I wouldn’t do without it. If it’s taken away from me, I’ll be really unhappy. It’s so much easier and faster!”
“I highly recommend the Fresk telephone system to all dental clinics. With Fresk, we save a lot of time, we respond faster and it makes our secretaries available to our patients.”
“Fresk is simple and efficient. Fewer clicks mean more time for customer service. Less stress on our staff by recording all communications. The software is really simple and reduces our daily workload.”
Marie-Sophie Lemay and orthodontists Drs. Jules Lemay and Jules Lemay III, are natives of Sherbrooke. Passionate about dentistry, they have been developing educational tools with the Fresk team for over 15 years to raise awareness of oral health issues.
They have co-written two free books, two web portals on dental care and produced 1 h 30 of educational videos broadcast free of charge in dentists’ waiting rooms across Quebec. Dr. Lemay III is also actively involved in the development of Fresk Logiciels inc. integrating dental expertise and representing the interests of dentists within the organization.
![]() (Software + phone system + texto) |
Intiveo (Software + text) |
Bell, Cogeco, Videotron, Telus (Phone) |
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Complete telephone system Call waiting, queue, transfer, virtual receptionist |
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24/7 missed call answering Immediate response by text message. |
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Return call alerts Ensure calls are returned within a reasonable time. |
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Text dialogue with your current number Reassure your customers that it's you who's communicating. |
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Recording calls in the customer file Automatically record and transcribe all your calls. |
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Smart answering machine Take your answering machine messages in 1 click on the screen. |
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One-click communications Dial calls, texts and emails in 1 click. |
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Educational dental libraries Knowledge base of sample answers, videos and +250 documents. |
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Secure file sending and receiving Protect file transmission with two-factor access. |
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Customer service quality statistics Missed calls, return times and customer satisfaction. |