It used to be impossible not to miss a call. Now it’s possible. Fresk automatically answers all your missed calls 24-7.
It’s very difficult to keep track of all customer exchanges and requests. Forgetting to call your customer back puts your relationship at risk. To avoid this, Fresk alerts you to call your customer back when the deadline is reached.
All customer communications are recorded in the customer file, including calls, e-mails and text messages. Fresk uses sentiment analysis with artificial intelligence to display customer satisfaction indicators to employees in order to quickly detect and correct dissatisfaction.
With Fresk, your employees are equipped to respond more effectively to customers. This reduces customer frustration and relieves stress on your employees.