Stop losing revenue on missed calls.

Our intelligent assistant responds to your missed calls, e-mails and text messages to ensure a rapid response at all times, 24-7, so your customer feels listened to and well served, so you don’t lose any revenue, protect your reputation and reduce stress.

From 39,99$ a month

How do you protect professionals' blind spots?

Fresk provides quality communication including:

Immediate assistance

Answer missed calls with immediate 24/7 support.

Reactivity

Respond to customer needs and requests within a reasonable timeframe.

Courtesy and empathy

Remain friendly and professional with customers and address their concerns with respect.

Personalization

Know each customer to offer personalized communication, whatever the time, channel or employee communicating with them.

Accessibility

Enable customers to reach us at any time by the channel they prefer.

Privacy

Keep customer communications confidential and exchange sensitive documents securely.

Make your business more responsive

Help your teams communicate proactively with your customers

Connect your phones to Fresk to ensure that your teams don’t miss a thing and that your service is second to none.
You can ensure that all missed customer calls are answered immediately by text message and called back within the specified time. So you avoid lost revenue and customer friction.

Engage your customers and develop your employees

Simply communicating with your company means that your customer has to deal with a number of different people, through a variety of channels.

To support your employees, Fresk records and centralizes all customer exchanges, regardless of which employee is communicating with which channel. As a result, your teams can continue communication wherever it has left off, ensuring efficient follow-up and quality customer service.

Finally, Fresk performs a satisfaction analysis on every exchange, using artificial intelligence. It compiles instant statistics and presents key indicators to each employee to boost their performance and progress.

Modern and safe technology

certificates
certificates
certificates
certificates
certificates
certificates

Do as they do,
protect your income and reputation

Tips and tricks

Simplifying your customer communications pays off!

Adapt your business communications to different generations

4 September 2024

Each generation has its own communication channel preferences. This is an opportunity for proactive companies, but a major threat for reactive ones. Find out why and how to adapt to the different generations to ensure your company’s growth and longevity. Most customers have a smartphone in their pocket, which they carry everywhere and use to […]

Read more

Counter missed calls in your company with intelligent text messages

11 July 2024

The average percentage of missed calls during working hours in dental practices is 30%. The average number of calls per secretary in a clinic is approximately 100 calls per week. This means that during working hours alone, 30 calls a week are missed. The statistical average of people leaving messages today is just 20%. This […]

Read more

Communicate with your customers by text message without using your cell phone

23 May 2024

Who doesn’t use text messaging on a daily basis? For over 30 years now, the entire population has been communicating by text message. It’s an effective communication channel because it’s “asynchronous”, meaning that each party can respond at their own convenience. In today’s fast-paced world, phone calls are difficult to make. Sending a text message […]

Read more

Deliver sensational customer service today