Stop losing revenue on missed calls.
Our intelligent assistant responds to your missed calls, e-mails and text messages to ensure a rapid response at all times, 24-7, so your customer feels listened to and well served, so you don’t lose any revenue, protect your reputation and reduce stress.
From 39,99$ a month
Never miss a call again
Unify calls, emails and text messages in 1 app
Record all your communications
Add business text message to your communications
Customer information for every communication
Identify each customer's level of satisfaction
Securely send sensitive documents by 2FA
Support your teams with a knowledge base
Optimize your volume of communications
Make your business more responsive
Help your teams communicate proactively with your customers
Connect your phones to Fresk to ensure that your teams don’t miss a thing and that your service is second to none.
You can ensure that all missed customer calls are answered immediately by text message and called back within the specified time. So you avoid lost revenue and customer friction.
Engage your customers and develop your employees
Simply communicating with your company means that your customer has to deal with a number of different people, through a variety of channels.
To support your employees, Fresk records and centralizes all customer exchanges, regardless of which employee is communicating with which channel. As a result, your teams can continue communication wherever it has left off, ensuring efficient follow-up and quality customer service.
Finally, Fresk performs a satisfaction analysis on every exchange, using artificial intelligence. It compiles instant statistics and presents key indicators to each employee to boost their performance and progress.
Do as they do,
protect your income and reputation
Simplifying your customer communications pays off!
Adapt your business communications to different generations
4 September 2024Each generation has its own communication channel preferences. This is an opportunity for proactive companies, but a major threat for reactive ones. Find out why and how to adapt to the different generations to ensure your company’s growth and longevity. Most customers have a smartphone in their pocket, which they carry everywhere and use to […]
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Counter missed calls in your company with intelligent text messages
11 July 2024The average percentage of missed calls during working hours in dental practices is 30%. The average number of calls per secretary in a clinic is approximately 100 calls per week. This means that during working hours alone, 30 calls a week are missed. The statistical average of people leaving messages today is just 20%. This […]
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Communicate with your customers by text message without using your cell phone
23 May 2024Who doesn’t use text messaging on a daily basis? For over 30 years now, the entire population has been communicating by text message. It’s an effective communication channel because it’s “asynchronous”, meaning that each party can respond at their own convenience. In today’s fast-paced world, phone calls are difficult to make. Sending a text message […]
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