Stop losing revenue on missed calls.
Our intelligent assistant responds to your missed calls, e-mails and text messages to ensure a rapid response at all times, 24-7, so your customer feels listened to and well served, so you don’t lose any revenue, protect your reputation and reduce stress.
From 39,99$ a month
Fresk provides quality communication including:
Immediate assistance
Answer missed calls with immediate 24/7 support.
Reactivity
Respond to customer needs and requests within a reasonable timeframe.
Courtesy and empathy
Remain friendly and professional with customers and address their concerns with respect.
Personalization
Know each customer to offer personalized communication, whatever the time, channel or employee communicating with them.
Accessibility
Enable customers to reach us at any time by the channel they prefer.
Privacy
Keep customer communications confidential and exchange sensitive documents securely.
Never miss a call again
Unify calls, emails and text messages in 1 app
Record all your communications
Add business text message to your communications
Customer information for every communication
Identify each customer's level of satisfaction
Securely send sensitive documents by 2FA
Support your teams with a knowledge base
Optimize your volume of communications
Make your business more responsive
Help your teams communicate proactively with your customers
Connect your phones to Fresk to ensure that your teams don’t miss a thing and that your service is second to none.
You can ensure that all missed customer calls are answered immediately by text message and called back within the specified time. So you avoid lost revenue and customer friction.
Engage your customers and develop your employees
Simply communicating with your company means that your customer has to deal with a number of different people, through a variety of channels.
To support your employees, Fresk records and centralizes all customer exchanges, regardless of which employee is communicating with which channel. As a result, your teams can continue communication wherever it has left off, ensuring efficient follow-up and quality customer service.
Finally, Fresk performs a satisfaction analysis on every exchange, using artificial intelligence. It compiles instant statistics and presents key indicators to each employee to boost their performance and progress.
Modern and safe technology
Do as they do,
protect your income and reputation
Simplifying your customer communications pays off!
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