{"id":1866,"date":"2023-09-28T09:13:47","date_gmt":"2023-09-28T09:13:47","guid":{"rendered":"https:\/\/dev.fresk.app\/?page_id=1866"},"modified":"2025-02-24T00:53:29","modified_gmt":"2025-02-24T00:53:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/fresk.app\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"page-privacy\">\n<h2><span style=\"font-weight: 400;\">The purpose of this privacy policy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The purpose of this privacy policy is to inform users of our site about the personal data we collect and the following information, if applicable:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The personal data we collect;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How we use the data we collect;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Who has access to the data collected;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The rights of users of the site;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The site&#8217;s cookie policy.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This privacy policy operates in conjunction with the terms and conditions of use of our site.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Applicable laws<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This policy complies with the laws set out in Canada&#8217;s Personal Information Protection and Electronic Documents Act (PIPEDA).<\/span> <span style=\"font-weight: 400;\">For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the location of the site. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.<\/span> <span style=\"font-weight: 400;\">For residents of the State of California, this Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will modify our policy to comply with the relevant law.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Consent<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Users agree that by using our site, they consent to:<\/span><\/p>\n<ul style=\"margin-bottom: 1rem;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the terms set out in this Privacy Policy;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the collection, use and retention of the data listed in this policy.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Personal data we collect<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Data collected automatically<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you visit and use our site, we may automatically collect and store the following information:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IP address;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Location;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hardware and software details;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Links that a user clicks while using the site;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Content that the user views on the site.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Data collected non-automatically<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We may also collect the following data when you perform certain functions on our site:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First and last name;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email address;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone number.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This data may be collected when you complete an information form.<\/span> <span style=\"font-weight: 400;\">Please note that we only collect data that helps us to achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How we will use personal data<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Personal data collected on our site will only be used for the purposes specified in this policy or as indicated on the relevant pages of our site. We do not use your data beyond what we disclose.<\/span> <span style=\"font-weight: 400;\">The data we collect automatically is used for the purposes of improving the user experience, advertising preferences and marketing profiling.<\/span> <span style=\"font-weight: 400;\">The data we collect non-automatically is used for communications purposes.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">With whom we share personal data<\/span><\/h3>\n<p><b>Employees<\/b><\/p>\n<p>We may disclose to any member of our organization such user data as is reasonably necessary to fulfill the purposes set out in this policy.<\/p>\n<p><b>Third parties<\/b><\/p>\n<p>We may share user data with third party partners only to help us achieve the purposes set out in this policy. Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.<\/p>\n<p><b>Other disclosures<\/b><\/p>\n<p>We will not sell or share your data with third parties, except in the following cases:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If required by law;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If required for any legal proceedings;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To prove or protect our legal rights;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To purchasers or potential purchasers of this company in the event that we seek to sell the company.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How long we store personal data<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">User data will be retained for 24 months after the last communication.<\/span> <span style=\"font-weight: 400;\">We will ensure that users are notified if their data is retained for longer than this period.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How we protect your personal data<\/span><\/h3>\n<p>The personal information we collect is kept in a secure computer environment.<br \/>\nWe ensure the security of your confidential information by incorporating appropriate technology according to best practice at the time of collection.<br \/>\nWhile we take all reasonable precautions to ensure that our user data is secure and that users are protected, there is always a risk of harm. The internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.<\/p>\n<p><b>Minors<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For EU residents, the GDPR specifies that persons under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Your rights as a user<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As a user, you have the right to access all your personal data collected by us. In addition, you have the right to update or correct any personal data in our possession provided it is acceptable under the law.<\/span> <span style=\"font-weight: 400;\">You may choose to withdraw or change your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have been given reasonable notice.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How to change, delete or dispute the data collected<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you wish to have your information deleted or amended in any way, please contact our Privacy Officer here: <a href=\"mailto:spierre@fresk.app\" target=\"_blank\" rel=\"noopener\">spierre@fresk.app<\/a><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Cookie policy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A cookie is a small file, stored on a user&#8217;s hard drive by the website. Its purpose is to collect data about the user&#8217;s browsing habits.<\/span> <span style=\"font-weight: 400;\">We use the following types of cookies on our site:<\/span><\/p>\n<ul>\n<li><b>Functional cookies<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We use them to remember any selections you make on our site so that they are saved for future visits.<\/span><\/p>\n<ul>\n<li><b>Analytical cookies<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.<\/span><\/p>\n<ul>\n<li><b>Targeting cookies<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These cookies collect data about how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.<\/span> <span style=\"font-weight: 400;\">You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your web browser, but this may reduce the quality of your user experience.<\/span><\/p>\n<ul>\n<li><b>Third-party cookies<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We may use third party cookies on our site to monitor users&#8217; preferences and tailor advertisements around their interests.<\/span><\/p>\n<ul>\n<li><b>Modifications<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This privacy policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by email of changes to this policy.<\/span><\/p>\n<h2>Gmail account connection<\/h2>\n<h3>Introduction<\/h3>\n<p>Welcome to Fresk (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). This Privacy Policy is designed to inform you about how we collect, use, and safeguard your information when you connect your Gmail account to our application and use our services.<\/p>\n<p>By using our application and services, you consent to the practices described in this Privacy Policy. Please read it carefully to understand how we use your personal information.<\/p>\n<h3>Information We Collect<\/h3>\n<p>When you connect your Gmail account to our application, we collect the following information:<\/p>\n<ul>\n<li>Name: We access your name associated with your Gmail account.<\/li>\n<li>Email Address: We access your email address associated with your Gmail account.<\/li>\n<li>Profile Picture: We access your profile picture associated with your Gmail account.<\/li>\n<li>Gmail Connection Token: We store a connection token to facilitate communication with your Gmail account.<\/li>\n<li>Email Content: We display emails received and sent to your contacts in the application, including associated attachments. Attachments are no longer available if you disconnect your Gmail account from the application.<\/li>\n<\/ul>\n<h3>How We Use Your Information<\/h3>\n<p>We use the information collected for the following purposes:<\/p>\n<ul>\n<li>To provide and maintain our services.<\/li>\n<li>To personalize and improve your experience within our application.<\/li>\n<li>To communicate with you regarding your account and our services.<\/li>\n<li>To troubleshoot technical issues and enhance our application.<\/li>\n<li>To comply with legal obligations and resolve disputes.<\/li>\n<\/ul>\n<h3>Data Security<\/h3>\n<p>We take data security seriously and employ industry-standard security measures to protect your information. We store your Gmail connection token securely and do not store other sensitive information in our application.<\/p>\n<h3>Data Retention<\/h3>\n<p>We retain your Gmail connection token for the duration of your use of our application. If you choose to disconnect your Gmail account, we will immediately delete the token.<\/p>\n<h3>Third-Party Services<\/h3>\n<p>Our application uses the Google API to connect to your Gmail account. Google\u2019s privacy policy governs the use of your Gmail data when using our application. You should review Google\u2019s privacy policy to understand how your data is handled by Google. (App\u2019s) use and transfer of information received from Google APIs to any other app will adhere to<a href=\"https:\/\/developers.google.com\/terms\/api-services-user-data-policy#additional_requirements_for_specific_api_scopes\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/developers.google.com\/terms\/api-services-user-data-policy%23additional_requirements_for_specific_api_scopes&amp;source=gmail&amp;ust=1703114350484000&amp;usg=AOvVaw17lj3lLqNLukpHm37t6TP_\">\u00a0<u>Google API Services User Data Policy<\/u><\/a>, including the Limited Use requirements.<\/p>\n<h3>Your Choices<\/h3>\n<p>You have the following choices regarding your information:<\/p>\n<ul>\n<li>You can disconnect your Gmail account from our application at any time.<\/li>\n<li>You can review and update your account information within our application.<\/li>\n<li>You can request the deletion of your personal data within our application at any time.<\/li>\n<\/ul>\n<h3>Children\u2019s Privacy<\/h3>\n<p>Our application is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately.<\/p>\n<h3 data-pm-slice=\"1 1 []\">Transfer of information<\/h3>\n<p>Fresk use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.<\/p>\n<h2><span style=\"font-weight: 400;\">An Act to modernize legislative provisions as regards the protection of personal information<\/span><\/h2>\n<p><b>Privacy Policy Consent Form<\/b> <span style=\"font-weight: 400;\">\n    <div id=\"wp-plogg-privacy-policy-div\">\n\n        \n        <form action=\"https:\/\/fresk.app\/wp-content\/plugins\/wp-plogg-privacy-policy\/includes\/form-manager.php\" onsubmit=\"return wp_plogg_privacy_policy_validation_en()\" method=\"post\" id=\"privacy-policy-contact-form\" enctype=\"multipart\/form-data\">\n            <input type=\"hidden\" name=\"wp_plogg_privacy_policy_nomformulaire\" id=\"wp_plogg_privacy_policy_nomformulaire\" value=\"privacy-policy\" \/>\n            <input type=\"hidden\" name=\"wp_plogg_privacy_policy_goto\" id=\"wp_plogg_privacy_policy_goto\" value=\"https:\/\/fresk.app\/en\/privacy-policy\/\" \/>\n            <input type=\"hidden\" name=\"wp_plogg_privacy_policy_subject\" id=\"wp_plogg_privacy_policy_subject\" value=\"\" \/>\n            <input type=\"hidden\" name=\"wp_plogg_privacy_policy_lang\" id=\"wp_plogg_privacy_policy_lang\" value=\"en\" \/>\n            <input type=\"text\" name=\"wp_plogg_privacy_policy_magicfield\"  class=\"wp_plogg_privacy_policy_magicfield\" value=\"\" autocomplete=\"off\"\/>\n            <div class=\"wp-plogg-privacy-policy-form-field-wrapper\">\n                <input type=\"text\" name=\"wp_plogg_privacy_policy_nom\" id=\"wp_plogg_privacy_policy_nom\" placeholder=\"First Name *\" value=\"\" size=\"22\" tabindex=\"1\" required\/>\n            <\/div>\n            <div class=\"wp-plogg-privacy-policy-form-field-wrapper\">\n                <input type=\"text\" name=\"wp_plogg_privacy_policy_prenom\" id=\"wp_plogg_privacy_policy_prenom\" placeholder=\"Last name *\" value=\"\" size=\"22\" tabindex=\"1\" required\/>\n            <\/div>\n            <div class=\"wp-plogg-privacy-policy-form-field-wrapper\">\n                <input type=\"email\" name=\"wp_plogg_privacy_policy_courriel\" id=\"wp_plogg_privacy_policy_courriel\" placeholder=\"Email *\" value=\"\" size=\"22\" tabindex=\"1\" required\/>\n            <\/div>\n            <div class=\"wp-plogg-privacy-policy-form-field-wrapper\">\n                <label class=\"wp-plogg-privacy-policy-form-checkbox-msg\" for=\"wp_plogg_privacy_policy_confirmation\" >\n                    <input type=\"checkbox\" name=\"wp_plogg_privacy_policy_confirmation\" id=\"wp_plogg_privacy_policy_confirmation\" required\/> \n                    By checking this box and submitting this form, I confirm that I have received and accept the site's privacy policy. \n                <\/label>\n            <\/div>\n            <p><small>Fields marked with an asterisk (*) are required.<\/small><\/p>\n            <div class=\"g-recaptcha\" data-sitekey=\"6LeSNF4oAAAAAMmpe58uyou_njvHX5MgLJ7LXd7l\"><\/div>\n            <button type=\"submit\" class=\"button wp-plogg-privacy-policy-form-button\" name=\"submit\">Submit<\/button>\n        <\/form>\n    <\/div>\n\n            <script defer src='https:\/\/www.google.com\/recaptcha\/api.js?hl=fr'><\/script>\n    \n<\/span> <span style=\"font-weight: 400;\">As part of the new Modernizing Privacy Legislation Act (&#8220;Bill 25&#8221;), which comes into force on September 22, 2022, we are pleased to appoint Samuel St-Pierre Larivi\u00e8re as our Customer Privacy Officer. Samuel St-Pierre Larivi\u00e8re will be responsible for, among other things:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of a confidentiality incident involving personal information :<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">take reasonable steps to reduce the risk of harm to the individuals concerned and to prevent further incidents of a similar nature;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">notify the Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information (&#8220;CAI&#8221;) and the person concerned if the incident presents a risk of serious harm;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">keep a register of incidents, a copy of which must be sent to the CAI at its request.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comply with the new framework for disclosing personal information without the consent of the data subject for study, research or statistical purposes and in the course of a commercial transaction;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conduct a Privacy Impact Assessment (&#8220;PIA&#8221;) before disclosing personal information without consent for study, research or statistical purposes;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disclose verification or confirmation of identity by means of biometric features or measurements to the CAI in advance.<\/span><\/li>\n<\/ul>\n<p><b>Here are the contact details of the person responsible:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name: Samuel St-Pierre Larivi\u00e8re\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Title: President and Chief Executive Officer\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address :<\/span> <span style=\"font-weight: 400;\">135 rue Main, North Hatley,<br \/>\nQc, J0B 2C0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Telephone: <a href=\"tel:8198032942\">819 803-2942<\/a>\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email: <a href=\"mailto:spierre@fresk.app\" target=\"_blank\" rel=\"noopener\">spierre@fresk.app<\/a><\/span><\/li>\n<\/ul>\n<p><b>Update: november 10, 2023<\/b><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The purpose of this privacy policy The purpose of this privacy policy is to inform users of our site about the personal data we collect and the following information, if applicable: The personal data we collect; How we use the data we collect; Who has access to the data collected; The rights of users of [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1866","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy | Fresk<\/title>\n<meta name=\"description\" content=\"Terms of use are available to ensure a clear and understood agreement for each customer and partner.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fresk.app\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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