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Each generation has its own communication channel preferences. This is an opportunity for proactive companies, but a major threat for reactive ones. Find out why and how to adapt to the different generations to ensure your company’s growth and longevity. Most customers have a smartphone in their pocket, which they carry everywhere and use to […]
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The average percentage of missed calls during working hours in dental practices is 30%. The average number of calls per secretary in a clinic is approximately 100 calls per week. This means that during working hours alone, 30 calls a week are missed. The statistical average of people leaving messages today is just 20%. This […]
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Who doesn’t use text messaging on a daily basis? For over 30 years now, the entire population has been communicating by text message. It’s an effective communication channel because it’s “asynchronous”, meaning that each party can respond at their own convenience. In today’s fast-paced world, phone calls are difficult to make. Sending a text message […]
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